RTI Response NCDRC-R-E-24-00040 of Case CC-354-2022
--
OFFICE OF THE PRESIDENT, DIST. CONSUMER DISPUTES REDRESSAL COMMISSION, NORTH 24 Pgs. BARASAT.
№ 2, Barrackpore Road, Maya Bhahan (1st floor), P.O.- Nabapally, Kolkata- 700126. Ph. № 033–2542–5131, Email- confo-pn-wbgnic.in
Memo No.:- 116 /DCC/24 Pgs,(N),
Date 05/ 03 /2024.
To,
Mr. Ratul Aich, North 24 Parganas, West Bengal
Sub: Information sought by Shri Ratul Aich- regarding
Mr. Aich,
In response to your application bearing no. NCDRC/R/E/24/00040, dated 15.02.2024, the answer to your question is as follows:
Section 38 (7) of Consumer Protection Act, 2019 states that “Every complaint shall be disposed of as expeditiously as possible and endeavour shall be made to decide the complaint within a period of three months from the date of receipt of notice by opposite party where the complaint does not require analysis or testing of commodities and within five months if it requires analysis or testing of commodities:
Provided that no adjournment shall ordinarily be granted by the District Commission unless sufficient cause is shown and the reasons for grant of adjournment have been recorded in writing by the Commission:
Provided further that the District Commission shall make such orders as to costs occasioned by the adjournment as may be specified by regulations:
Provided also that in the event of a complaint being disposed of after the period so specified, the District Commission shall record in writing, the reasons for the same at the time of disposing of the said complaint.”
Regards,
05 March 2024
SPIO & Registrar
DCDRC North 24 Pgs (Barasat)
Memo No.:- 116 /1(1)/DCC/24 Pgs.(N)
Date :- 05/03/2024
Copy forwarded for information to:
1. The SPIO & Joint Registrar, State Consumer Disputes Redressal Commission, Kreta Suraksha Bhawan (Ground Floor), 11 A, Mirza Ghalib Street, Kolkata 700 087. (Ref: SCDRC Memo No.: 396/SC/1E-08/06(Vol-IV, Dated: 28.02.2024)
SPIO & Registrar
DCDRC North 24 Pgs (Barasat)
First in the series is, How effective is complaining to the Insurance Ombudsman and the Insurance Regulatory and Development Authority of India (IRDAI)? (Link)
Previous in the series is RTI for Suspected Discrimination with Plaintiff. (Link)
Next in the series is, Complaint Against District CDRC Barasat, North 24 Parganas in response to the RTI NCDRC-R-E-24–00040. (Link)
