Ratul Aich
4 min readSep 28, 2024

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Effectual Consumer Court's Contribution to Metro Rail Like Massive Infrastructure Development Projects in India.

In the context of the Consumer Court, get the 'Per Capita Projected Consumer Expenditure Confidence' and 'Projected Credit Confidence' analyzed by any behavioral statistical company, which will explicitly surface the income opportunities from raids of scams in comparison to the income generated from the indirect opportunity of conducive business environment (ease of doing business) derived from empowered consumer court.

We are living in a hyper-consumerism tech-savvy society. We subconsciously consume thousands of products and services every day. Nowadays every company uses technology to manufacture its products and deliver its services.

The working system of technology-based companies is completely different from the operations of mom-and-pop stores. The scope of selling goods and delivering services by mom-and-pop stores is limited by demographic restrictions.

This does not apply in the context of technology-based companies.

With the help of technology, every company is rapidly manufacturing goods and delivering services in large quantities. In such a situation, even a small error gets amplified on every single product manufactured in large quantities.

Similarly, for their vested interests, companies can deliberately exploit a large number of customers by rapidly launching faulty products or services. From the point of view of public safety, consumer courts have a very important role in the modern tech-savvy society.

Consumer Dispute Redressal Commission is commonly known as the Consumer Forum or Consumer Court. The Consumer Court is quasi-judicial in India. It is not under the mainstream hierarchy of judiciary. The Consumer Court has been constituted by passing a bill in the Parliament.

The expectations of the society from the Consumer Court are different from those of the Civil Court. The consumer court is also the backbone for a peer-to-peer vigilance reporting system maintained by the public on the consumer products and services available in the market.

The smooth running of the Consumer Court encourages companies to manage the various testing departments resourcefully by appropriate resource allocation and project budgeting, So that usability testing and quality assurance of products and services continue in a proper manner on a regular basis, so that the safety of these products and services is maintained and no consumer is harmed or exploited while using them.

A well-run consumer court makes a locality liveable for immigrants. Consumerism flourishes because of people's trust in the consumer court. People use and exchange products and services with confidence in the vicinity sustained by an effectual consumer court.

The economy of an area grows rapidly due to the arrival of immigrants and the business done by them. With the expansion of the market, there is a need to develop various types of infrastructure in that area. Ultimately, the government is the one that benefits from the development of an area's economy.

Immigrants do not only mean people who come from other states. Defense personnel who retire and settle in a new area are also a type of immigrants.

When the Consumer Courts are not functioning properly, it is common for new scamsters in the area to fleece the people by luring, enticing, alluring, tempting them into spending money on goods & services, & not adhering to their commitment to delivering the goods & services sold.

Similarly, there is another method in which more promises are made and less work is done. This means that low-quality goods and services are sold by claiming them to be of good quality. Once the goods or services are sold, no accountability or responsibility is taken for it.

The smooth functioning of the consumer court instills confidence in the public regarding business transactions. Suppose there is a discussion on starting a metro rail project in an area. This discussion is done keeping the projected growth in mind.

People will need the metro and will buy expensive metro tickets only when the business in that area also flourishes rapidly. And people will have to resort to metro transport to do business on a regular basis.

Thus, the development of public infrastructure in an area also depends on the smooth functioning of the Consumer Court.

Obviously, the improvement in trade exchange in an area encourages investors to invest more in that area. We all know that investment in an area also greatly affects the politics of that place.

Now you can see for yourself the indirect benefits of the Consumer Court by calculating them statistically.

1) A well-functioning Consumer Court impacts the usability department, quality assurance department, and product safety of various companies.

2) A well-functioning Consumer Court impacts the trade exchange of the entire area.

3) A well-functioning Consumer Court impacts the investment of the entire area.

4) A well-functioning Consumer Court impacts the public infrastructure development of the entire area.

A well-functioning consumer court impacts so many things at once that even raids on companies for their ill-gotten money from scams cannot be matched.

If we combine projected growth with actual growth, this figure will reach sky-high.

You may not have to go to civil court even once in your life, but you may have to go to consumer court at least once or twice. It is because we buy a lot of goods and services every day.

In the context of the Consumer Court, get the 'Per Capita Projected Consumer Expenditure Confidence' and 'Projected Credit Confidence' analyzed by any behavioral statistical company, which will explicitly surface the income opportunities from raids of scams in comparison to the income generated from the indirect opportunity of the conducive business environment (ease of doing business) derived from empowered consumer court.

https://x.com/rat9/status/1813567038813839611

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Ratul Aich
Ratul Aich

Written by Ratul Aich

UX Principal Consultant, BSc Viscom, Diploma Animation. Disruptive blogging, Erotica, Drama, Slice of Life Film Screenwriting. https://LinkedIn.com/in/ratulaich

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